Privacy Policy

Effective date: July 30, 2026

Pacific Peaks Roofing LLC ("Pacific Peaks," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect when you use this website or contact us, how we use it, how we share it, and the choices you have, including how we handle text messaging.

Information we collect

Information you give us. When you submit our contact or estimate form, call us, email us, or text us, we may collect your name and basic contact information, your phone number, your email address, your property address or city, whether you consent to receive text messages, and the details of your request or project that you choose to share.

Information we collect automatically. When you visit this website, we may collect basic, privacy-friendly analytics about how the site is used, such as which pages are visited and the general type of device or browser. We use this only to understand and improve the site. We do not use advertising trackers and we do not build advertising profiles about you. Our pages load fonts from Google Fonts, which means Google receives standard technical information, such as your IP address, when a page loads; Google Fonts does not set cookies.

Cookies. This site does not set tracking or advertising cookies. If we add basic, anonymous usage measurement, any cookies will stay limited to what the site needs to work and to that measurement. You can control or delete cookies through your browser settings, and the site will still work without them.

How we use your information

• To respond to your request and provide a free estimate or service
• To send you the text messages you have opted in to receive
• To provide appointment and inspection reminders, estimate and project updates, and information about your request
• To operate, maintain, and improve our website and our business
• To meet our legal and recordkeeping obligations

Text messages (SMS) and your choices

If you opt in, Pacific Peaks Roofing LLC may send text messages from 541-690-8089. Message frequency varies. The messages are about appointment and inspection reminders, estimate and project updates, and information about your request. Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP to any message we send you. For help, reply HELP or contact us at 541-690-8089. Opting out of text messages does not affect our ability to respond to your request by phone or email.

How we share your information

We may share your information with service providers who help us operate, such as our website host, our analytics provider, and our text-messaging provider; with a successor in connection with a sale or reorganization of our business; and with authorities or others as required by law or to establish or defend legal claims.

However, we do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

We do not share your mobile opt-in or SMS consent with anyone.

We do not sell your personal information.

Links to other websites

Our website may link to other sites, such as the Oregon Construction Contractors Board license lookup or manufacturer pages. This includes our financing partner, Acorn Finance: if you choose to check your rate, the information you enter is collected by Acorn Finance and its lending partners under their own privacy policies, not by Pacific Peaks. We are not responsible for the privacy practices of websites we do not operate. Please review their policies before sharing information with them.

How long we keep your information

We keep your information for as long as we need it to respond to your request, perform and stand behind our work, and meet our legal, tax, and recordkeeping obligations, after which we delete or de-identify it.

How we protect your information

We take reasonable steps to protect your information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

This website is intended for adults seeking roofing and exterior services. It is not directed to children, and we do not knowingly collect personal information from children.

Your choices and rights

You can ask us what information we have about you and ask us to correct or delete it, opt out of text messages at any time by replying STOP, and choose not to provide information, though we may then be unable to provide an estimate or service. To make a request, contact Pacific Peaks Roofing LLC at 541-690-8089 or pacificpeaksroofing@gmail.com and we will respond within a reasonable time.

Data sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Pacific Peaks Roofing LLC Messaging Terms and Conditions

1. The messaging program consists of informational and conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at pacificpeaksroofing@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Changes to this policy

We may update this Privacy Policy from time to time. If we make a material change that affects how we handle your information, we will post the updated policy on this page with a new effective date. We encourage you to review it periodically.

How to contact us

For privacy or messaging questions, contact Pacific Peaks Roofing LLC:

Phone or text: 541-690-8089
Email: pacificpeaksroofing@gmail.com
Mail: PO Box 1693, Florence, OR 97439
Or use the contact form.

This Privacy Policy is provided for general informational purposes and is not legal advice.